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Overview

The Slack integration lets your team interact with Kaizen agents without leaving Slack. Mention @Kaizen in any channel or thread to start an agent session. The agent responds in-thread with results and a link to the full session in the Kaizen web app. Key capabilities:
  • Trigger agent tasks by mentioning @Kaizen in any message
  • Send files and images as context for the agent
  • Continue conversations in-thread to provide follow-up instructions

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Prerequisites

  • A Kaizen account with an organization
  • Slack workspace admin permissions (to approve the app install)

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Setup

1

Open Connections

Navigate to Connections in the Kaizen dashboard.
2

Add a new connection

Click Add Connection and select Slack from the list.
3

Enter a display label

Give the connection a name (e.g. “Production Slack”) so your team can identify it.
4

Authorize in Slack

Click Connect via Slack. An OAuth popup opens — review the requested permissions and authorize Kaizen in your Slack workspace.
5

Confirm the connection

Once authorized, the connection status shows as Active in the dashboard.

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Usage

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Mentioning @Kaizen

  1. Invite the Kaizen bot to the channel you want to use it in.
  2. Tag @Kaizen in a message with your request.
  3. Kaizen creates a thread and responds with a link to the live session.

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Sending files

Attach files or images to your message when mentioning @Kaizen. Files are downloaded and made available to the agent during execution.
Individual files must be under 20 MB.

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Thread conversations

Reply in a Kaizen thread and tag @Kaizen to send follow-up messages. You must mention @Kaizen in every reply — the agent only processes messages it is explicitly tagged in. The agent continues within the same session context, so you can refine your request or provide additional information without starting over.